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Language recognition

This package marks incoming emails by language. You can assign languages to queues, services, and owners. Create easy keys that will organize the emails by language to agents, queues, and services.

Queues
After configuring this your system will route incoming emails into queues by language.

Services
This configuration assigns services based on the language of the e-mail.

Owner
By using this setting you assign e-mails to the agents' language if needed.