Communication Channels
Znuny supports a variety of possible communication channels.
The Baseline for what Your Imagination can do
Security & Permissions
Ticketing often involves working with a wide variety of different classes of data.
Business Object Management
As the center of your communication with customer Znuny uses different entities to interact with.
Automation & Processes
Increase reliability, performance, and customer satisfaction.
Knowledge Management & Self Service
Make knowledge memorable and accessible and provide simple access to it and to your services.
Time and Escalation Management
Time accounting, monitoring SLAs, and ensuring activities are completed on time: Znuny provides the foundation for all of it.
Customer Management
Having the latest information about your customer available is crucial to most processes.
Customization
In addition to all the settings to adjust the application to your needs, there are many more options available to make everything possible for you.
Accessibility
Accessibility ensures that all users, including those with disabilities, can use the platform equally and effectively.
Reporting
Reporting in Znuny provides clear insights into ticket data, helping users monitor performance and make informed decisions.
Performance
Znuny ensures fast, reliable operation for efficient ticket handling and user satisfaction.
Begin your Znuny journey today!
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