ad-password arrow-down-ring arrow-left arrow-right auto-select cog customer-id excel-statistics external-link featured github icn-admin icn-developer icn-evaluierung icn-installation icn-keyuser icn-konzeptionierung icn-master icn-performance icn-review last-contact linkedin map-person messages multi-upload no-eye out-of-office password-guidlines pending-time phone plus proxy-support quick-close search service-catalog setting-search shield sugarcrm-integration tag-cloud ticket-create twitter watch-arrow watchlist xing

Add-ons for Znuny and Znuny LTS

With our support contracts, you will be given access and support to our feature add-ons, which will increase the performance of your service management. Depending on your contract, some add-ons are included, and others are available for an additional fee.

After a certain period, we will provide everyone access to some add-ons by making them public and available via our public repository. And not only the add-on itself is for free, but also the source code is published at GitHub.

All Addons
Customer Map

Adds a widget to your dashboard and provide a geographic overview of your customer.

Download all attachments

Download all file attachments of an article or a complete ticket in one ZIP file.

Password policy

Harden your OTRS the same way as you did it somewhere else.

Second Ticket Create Screen

Separately configurable creation masks for telephone and e-mail tickets.

Sort tickets by last customer contact

Sort tickets by the last customer contact to ensure timely communication.

Ticket Unseen

Mark single articles or whole tickets as unread or read.

Znuny Repository

Get convenient access to more add-ons via the package manager.


Interested in an add-on?

Let us know if you have questions or like to test something.