ad-password arrow-down-ring arrow-left arrow-right auto-select cog customer-id excel-statistics external-link featured github icn-admin icn-developer icn-evaluierung icn-installation icn-keyuser icn-konzeptionierung icn-master icn-performance icn-review last-contact linkedin map-person messages multi-upload no-eye out-of-office password-guidlines pending-time phone plus proxy-support quick-close search service-catalog setting-search shield sugarcrm-integration tag-cloud ticket-create twitter watch-arrow watchlist xing

Consulting for the Znuny Open Source Ticketsystem

Our team comprises qualified consultants with at least five years of experience in Znuny, OTRS, and ((OTRS)) Community Edition. We offer you a tailor-made workshop for every situation. Which one do you need?

Evaluation workshop

The implementation of a service management / ticketing software is a decision that has a long-term impact on the way your business works and its quality. That is why it is all the more important that the decision be made on a solid basis.

Workshop for conceptual design

During the design phase, your organization will work closely with our consultant to develop the best specification for your implementation. Our consultant gives you insight, best practice, and recommendations in the development of the structure, processes, and workflows as well as the technical specification/recommendation for your production environment (sizing).

Migration workshop

We upgrade Znuny or the ((OTRS)) Community Edition from every version to the latest version of Znuny LTS or Znuny.

Review workshop

If OTRS or ((OTRS)) Community Edition is introduced and longer in operation, the previous use should be analyzed and evaluated. Your business continues to evolve. And with it the requirements.

Let's talk.

Consulting is our job. In English, German and Zurich German.