ad-password arrow-down-ring arrow-left arrow-right auto-select cog customer-id excel-statistics external-link featured github icn-admin icn-developer icn-evaluierung icn-installation icn-keyuser icn-konzeptionierung icn-master icn-performance icn-review last-contact linkedin map-person messages multi-upload no-eye out-of-office password-guidlines pending-time phone plus proxy-support quick-close search service-catalog setting-search shield sugarcrm-integration tag-cloud ticket-create twitter watch-arrow watchlist xing

Add-ons for Znuny and Znuny LTS

With our support contracts, you will be given access and support to our feature add-ons, which will increase the performance of your service management. Depending on your contract, some add-ons are included, and others are available for an additional fee.

After a certain period, we will provide everyone access to some add-ons by making them public and available via our public repository. And not only the add-on itself is for free, but also the source code is published at GitHub.

All Addons
Active Directory Password

Enable agents and customer user to change their Active Directory password from OTRS. By complying your password policies.

Available with support
Customer Map

Adds a widget to your dashboard and provide a geographic overview of your customer.

Disable inactive agents

When selecting ticket owners, display only agents that are still active.

Available with support
Note to linked ticket

Add notes to linked tickets.

Available with support
Out of office synchronization

Synchronize the absence of agents out of existing applications to have their colleagues informed.

Available with support
Password policy

Harden your OTRS the same way as you did it somewhere else.

Search profiles on the dashboard

Use search profiles to show customized search results in a new dashboard widget and share them with others.

Available with support

Interested in an add-on?

Let us know if you have questions or like to test something.