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Effective communication is critical in today's fast-paced business environment. Whether you're reaching out to clients, colleagues, or team members, having a streamlined, straightforward, and informative communication process can significantly boost productivity. That's where multi-category templates come into play.

Add-ons make an already great software, even better. With the announcement of Znuny 7, we've heard many great things and are happy to address the issue of add-ons with today's release of the first public add-ons for Znuny 7.

The X-Priority email header is a valuable tool for indicating the priority of an email message. With this new feature in Znuny 7.1, agents can now easily set the X-Priority header when composing or sending an email, ensuring that important messages receive the attention they deserve.