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Add-ons for OTRS

With our support contracts you will be given access and support to our feature add-ons, which will increase the performance of your service management. Depending on your contract some add-ons are included, others are available for an additional fee.

After a certain time period, we will be providing everyone with access to the add-ons by making them public and available via our public repository. And not only the add-on itself is for free, but also the source code is published at GitHub.

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All Addons
Disable inactive agents

Are you also annoyed when selecting a new owner by all the old entries? This is now over.

Available with support
Interface Positioner

A rigid display of ticket masks was yesterday. Customize all fields in the dialogs in any order you require.

Available with support
Related Dynamic Fields

Easily define and maintain dependencies between dynamic fields via Excel / CSV files.

Available with support
Translations

Create and manage translations via the admin menu.

Available with support

Interested in an add-on?

Let us know if you have questions or like to test something.