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Add-ons for OTRS

With our support contracts you will be given access and support to our feature add-ons, which will increase the performance of your service management. Depending on your contract some add-ons are included, others are available for an additional fee.

After a certain time period, we will be providing everyone with access to the add-ons by making them public and available via our public repository. And not only the add-on itself is for free, but also the source code is published at GitHub.

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All Addons
Active Directory Password

Enable agents and customer user to change their Active Directory password from OTRS. By complying your password policies.

Available with support
Customer Map

Adds a widget to your dashboard and provide a geographic overview of your customer.

Free
Disable inactive agents

Are you also annoyed when selecting a new owner by all the old entries? This is now over.

Available with support
Note to linked ticket

Add notes to linked tickets.

Available with support
Password policy

Harden your OTRS the same way as you did it somewhere else.

Free

Interested in an add-on?

Let us know if you have questions or like to test something.