With our many years of experience in helpdesk and customer service, there is no challenge for which we are not prepared. We make impossible functions possible.
Our consulting team consists of consultants with at least 5 years of experience in OTRS. We offer you a tailor-made workshop for every situation. Which one do you need?
The implementation of a service management / ticketing software is a decision that has a long-term impact on the way your business works and its quality.
During the design phase, your organization will work closely with our consultant to develop the best specification for your OTRS implementation.
With our support contracts for OTRS you get full access and support to our feature add-ons, which make your system even more effective.
Separately configurable creation masks for telephone and e-mail tickets.
Adds a widget to your dashboard and provide a geographic overview of your customer.
Download attachments of an article or a complete ticket at once as a ZIP file.
Get convenient access to more add-ons via the package manager.
Organize your tickets with language recognition