Community Discord Server

Get in touch with the community? We added another way to do so: Discord

Hey there,

We at Znuny just wanted to let you know that we started a Discord Server for the Znuny Community.
We like the idea of a closer connection to the people who use the software. Also, we have had some really cool experiences with other projects which offer Discord to their communities it.
It is primarily a test to create a more interactive community platform. So let us know, here or in Discord, what you think about this.

We start with 4 Text-Chat Channels

General
Development-Questions
Feature-Wishes
Lounge-Offtopic

One channel for announcements and one audio channel.
If there should be a need for more, we may add it later.

Join here:
https://discord.gg/XTud3WWZTs

News

Posts within the same category

Sep 19, 2025

When Mail Intake Breaks, CLI Saves the Day

Recovering from Procmail misconfigurations and spool file buildup is simple with Znuny and formail.

In a perfect world, incoming emails flow seamlessly into your Znuny ticketing system and are processed without delay. But in reality, even a small misconfiguration — especially when direct delivery is done via procmail — can quietly derail your mail intake.

Instead of creating tickets, Znuny’s expected mail accumulates messages in the local spool file (e.g., /var/spool/mail/znuny). No alerts. No tickets. Just a growing backlog of unprocessed mail.

Sep 4, 2025

Turning Process Maps into Power Moves with Znuny

Managing change requests can feel like herding cats — multiple stakeholders, shifting priorities, and the constant risk of something slipping through the cracks. That’s where a well‑designed workflow becomes your secret weapon. In this guide, we’ll take a clean, visual BPMN process map and bring it to life inside Znuny, the open‑source ticketing powerhouse. You’ll see exactly how to turn decision points into automated transitions, keep every step accountable, and make sure no request dies in someone’s inbox. By the end, you’ll have a repeatable, auditable process that your team can follow without missing a beat.

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