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Interface Positioner

Rigid input masks when creating and editing tickets cost time, nerves and are now finally a thing of the past thanks to our add-on. No more scrolling up and down. Instead, you determine for each action/ticket workflow in which order the respective input fields are displayed or filled in.

View phone ticket for administrator

But that's not all: The individually configured ticket masks can also be assigned for agents per role.

Assign profiles to roles

And if you want to reach some fields always without scrolling in the input mask, we recommend a combination with our add-on Znuny4OTRS-InterfaceCompact.

Configuration of the field order