Znuny Repository
Add at least the repository for free add-on to your OTRS. As a support customer or after we done custom development for you we provide you with an API key. This get's you access to another repository providing add-ons assigned to your organization.
Requirements
Starting with ((OTRS)) Community Edition 6, patch level 9, you won't be able to install an add-on which is not verified by the vendor. Enable the System Configuration Package::AllowNotVerifiedPackages
to skip this. You can configure this setting also from the command line:
bin/otrs.Console.pl Admin::Config::Update --setting-name Package::AllowNotVerifiedPackages --value 1
Setup
There are two ways to install this package:
-
Installation with the Package Manager
Download the file which fits your OTRS version and upload the file with the Package Manager. -
Installation from the command line
Login as the OTRS user to your server and run the following command:bin/otrs.Console.pl Admin::Package::Install https://addons.znuny.com/api/addon_repos/public/ID:latest
Replace ID with the one matching your version:
- ((OTRS)) Community Edition 6 1029
- ((OTRS)) Community Edition 5 615
- ((OTRS)) Community Edition 4 306
Usage
After opening the Package Manager select the repository Addons - Znuny4OTRS / Public and update the repository information. A few seconds later you'll see available add-ons in the Online Repository table. If you have set up an API key for accessing your private repository there is an additional repository for you to choose from.
