ad-password arrow-down-ring arrow-left arrow-right auto-select cog customer-id excel-statistics external-link featured github icn-admin icn-developer icn-evaluierung icn-installation icn-keyuser icn-konzeptionierung icn-master icn-performance icn-review last-contact linkedin map-person messages multi-upload no-eye out-of-office password-guidlines pending-time phone plus proxy-support quick-close search service-catalog setting-search shield sugarcrm-integration tag-cloud ticket-create twitter watch-arrow watchlist xing

Master Training


Admin Power Tools, expert level


2 days




starting at US$ 2,900

You already run OTRS or ((OTRS)) Community Edition and know your way around? This application do more than you can see in the normal admin interface!

This course is aimed at the ticket system's administrators who are confident in their daily work with but want to understand the system more deeply. Learn about the hidden features and capabilities of it.

Immerse yourself in the world of ACLs, SysConfig or reporting. Learn tricks and tricks for connecting external systems and external authentication.

Let's talk.

Help is our job. In English, German and Zurich German.