ad-password arrow-down-ring arrow-left arrow-right auto-select cog customer-id excel-statistics external-link featured github icn-admin icn-developer icn-evaluierung icn-installation icn-keyuser icn-konzeptionierung icn-master icn-performance icn-review last-contact linkedin map-person messages multi-upload no-eye out-of-office password-guidlines pending-time phone plus proxy-support quick-close search service-catalog setting-search shield sugarcrm-integration tag-cloud ticket-create twitter watch-arrow watchlist xing

Add-ons for the ((OTRS)) Community Edition

With our support contracts you will be given access and support to our feature add-ons, which will increase the performance of your service management. Depending on your contract some add-ons are included, others are available for an additional fee.

After a certain time period, we will be providing everyone with access to the add-ons by making them public and available via our public repository. And not only the add-on itself is for free, but also the source code is published at GitHub.

Back
All Addons
Customer Map

Adds a widget to your dashboard and provide a geographic overview of your customer.

Free
Download all attachments

Download all file attachments of an article or a complete ticket in one ZIP file.

Free
Password policy

Harden your OTRS the same way as you did it somewhere else.

Free
Second Ticket Create Screen

Separately configurable creation masks for telephone and e-mail tickets.

Free
Sort tickets by last customer contact

Sort tickets by the last customer contact to ensure timely communication.

Free
Ticket Unseen

Mark read tickets as unread and unread tickets as read again.

Free
Znuny Repository

Get convenient access to more add-ons via the package manager.

Free

Interested in an add-on?

Let us know if you have questions or like to test something.